14 Factors to Consider When Choosing Between a Website Creator and a Web Design Agency

When it comes to creating a website, one of the biggest decisions you’ll have to make is whether to hire a web design agency or use a website creator. While both options have their advantages and disadvantages, it ultimately comes down to your individual needs and goals.

Website Creator:

A website creator is a tool that allows you to create a website on your own, without the need for any coding or technical skills. There are many website creators available online, each with its own features and pricing. Wix for example has a ton of features, but simplicity also comes at a cost. Below are some advantages and disadvantages.


  • Cost-effective: Website creators are generally much more affordable than hiring a web design agency.
  • User-friendly: Website creators are designed to be easy to use, even for those with no coding experience.
  • Quick setup: You can have a website up and running in a matter of hours, rather than waiting weeks or months for a design agency to complete the project.
  • Templates: Most website creators come with pre-designed templates that can be easily customised to your liking.


  • Limited customisation: While website creators offer a lot of customisation options, they can be limited compared to what a web design agency can do.
  • Lack of expertise: While website creators are easy to use, they don’t offer the level of expertise that a web design agency can provide.
  • Limited functionality: Website creators can be limited in terms of the functionality they offer, especially when it comes to more complex features such as e-commerce or custom integrations.

Web Design Agency:

A web design agency is a team of professionals who specialise in creating custom websites for their clients. They can handle everything from the design to the development and implementation of your website.


  • Customisation: A web design agency can create a custom website that is tailored to your individual needs and goals.
  • High level of expertise: Web design agencies have the expertise and knowledge to create a website that is both visually appealing and functional.
  • High-quality design: A web design agency can create a website that is both visually stunning and user-friendly.
  • More functionality: Web design agencies can create custom features and integrations that are not available with website creators.


  • Cost: Hiring a web design agency can be expensive, especially for smaller businesses or individuals.
  • Longer timeline: Creating a custom website can take weeks or even months, which may not be ideal for those who need a website up and running quickly.
  • Limited control: While a web design agency can create a custom website, you may have less control over the design process compared to using a website creator.

In conclusion, the decision to use a website creator or a web design agency ultimately comes down to your individual needs and goals. If you need a website quickly and are on a budget, a website creator may be the best option. However, if you’re looking for a custom website with advanced functionality and a high level of expertise, a web design agency may be the way to go.

Let the experts have a look.

The best recommendation is to have a web specialist look at the downfalls and improve on them, and the working aspects and capitalise on them. Have a look at our website design packages, we also offer hosting plans! Get in touch with our support team support@zenhost.co.za and we’ll provide one of our sales agents with a full audit and recommendations for a better way forward.

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